Privacy policy.

1. Who We Are

Thrive Together Support

Balgownie Lodge, Campus 3, Bridge of Don, AB22 8GW

📞 07886 631885

🌐 thrivetogethersupport.co.uk

📧 info@thrivetogethersupport.co.uk

We are a day service for adults with learning disabilities, based in Scotland. We are the "data controller" of your personal data.

2. What Data We Collect

We may collect the following personal information when you use our site:

Name and contact details (e.g. email address, phone number) via enquiry forms

IP address and browser type (via cookies)

Information about how you use our website

3. How We Use Your Data

We use your data to:

Respond to enquiries and service requests

Improve our website and user experience

Comply with legal and regulatory obligations

We do not share your data with third parties for marketing purposes.

4. Legal Basis for Processing

We rely on the following legal bases to process your data:

Consent – when you complete an enquiry form

Legitimate interests – to maintain and improve our website

Legal obligations – where required by law

5. Cookies

We use cookies to understand how visitors interact with our site and to improve functionality. You can manage or disable cookies in your browser settings.

6. How We Protect Your Data

We take appropriate technical and organisational measures to protect your personal information, including secure servers and encryption where necessary.

7. How Long We Keep Your Data

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, or as required by law.

8. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Ask us to correct inaccurate data

Request erasure of your data (in certain cases)

Object to or restrict processing

Withdraw your consent at any time

To exercise these rights, contact us at: info@thrivetogethersupport.co.uk

9. Complaints

If you're unhappy with how we use your data, please contact us first. You also have the right to complain to the UK's data protection authority:

Information Commissioner's Office (ICO)

www.ico.org.uk

10. Changes to This Notice

We may update this Privacy Notice from time to time. Please check back regularly for any changes.